Lumeris, a provider of healthcare technologies and services, has introduced Tom, an AI-powered Primary Care as a Service solution designed to support physicians and improve patient access to care. Tom functions as a virtual care team member, integrated into clinical workflows to assist with care coordination, chronic disease management, social determinants of health, and preventive care. The increasing shortage of primary care providers has left 100 million Americans without access, with the demand-supply gap exceeding 2 billion hours annually. Tom addresses this challenge by reducing administrative burdens, expanding care capacity, and executing next-best actions such as scheduling screenings, monitoring medication adherence, and conducting patient outreach.
Developed over five years with advanced AI models and extensive data, Tom operates 24/7 to provide real-time insights and enhance clinical decision-making. Lumeris has partnered with organizations including BJC Health System’s Center for Health AI, MIT’s Manolis Kellis Lab, and Wolters Kluwer to optimize healthcare delivery. Named after Dr. Tom Doerr, a Lumeris Founder and Advocate for patient-centered care, Tom honors his vision of improving healthcare through innovation. The AI-powered solution helps providers deliver more effective, accessible, and compassionate care at scale.
