athenahealth, a healthcare cloud platform, is changing revenue cycle management with its AI-driven solutions. These advancements aim to cut manual work for practice staff by half within three years, significantly easing administrative burdens for thousands of healthcare practices. One standout feature, the AI-powered insurance package selection tool, integrated into the athenaOne platform, has already achieved a 36% reduction in insurance-related claim holds and saved over 6,500 administrative hours in the past year. Additionally, the Auto Claim Create feature enhances efficiency by reducing charge entry lag by 40% and claim submission times by 24%, resulting in faster financial reconciliation and improved cash flow for healthcare practices.
athenahealth's innovations aim to address broader industry challenges such as claim denials and prior authorizations. The company has reduced the median denial rate to 5.3% through real-time issue identification and AI-assisted denial classification. Additionally, its new Authorization Management services streamline prior authorization processes, reducing patient wait times from weeks to days while alleviating staff workload. With ongoing partnerships and solutions, athenahealth continues to deliver purpose-built technology that simplifies the complexities of healthcare, enabling providers to focus on delivering high-quality care while achieving superior financial outcomes.
