eClinicalWorks, a leading provider of cloud-based electronic health records (EHR) and practice management solutions, has introduced several AI-driven advancements. These include AI for Revenue Cycle Management (RCM), which streamlines billing and appeals processes, and healow Genie, an EHR-integrated contact center offering 24/7 patient support through voice, text, or chatbot. Other innovations include AI-powered tools for value-based care, multilingual capabilities in the Sunoh.ai medical scribe, and enhancements to patient engagement tools that improve appointment scheduling, reduce no-shows, and expedite check-ins. These advancements reflect eClinicalWorks' ongoing mission to optimize provider efficiency, reduce administrative burdens, and enhance patient care. The company anticipates record-breaking revenue of $1 billion in 2024, highlighting its steady growth and industry impact.
Founded in 1999, eClinicalWorks has evolved into a trailblazer in healthcare innovation, serving more than 180,000 providers and nearly one million medical professionals with scalable, cloud-based solutions. Complementing eClinicalWorks' offerings, Healow provides EHR-agnostic tools for patient relationship management, interoperability, and population health. Healow’s PRISMA platform aggregates patient records for actionable insights, while its remote monitoring tools offer real-time data for informed care. Together, eClinicalWorks and Healow aim to redefine healthcare through AI and technology-driven solutions that prioritize efficiency, outcomes, and patient satisfaction.
